Package Included:1 x LED Pendant Light. Out USA: it usually takes about 28-55 days to get it. After receiving the item, if you have any problem, like get damaged or does not like description or don't like or missing peices or any others. If there has damaged or missing part, please.Send me pictures and describe the problem in detaili. So i know what happend. I would offer you a solution within 24-48 hours(most can be replied within 24 hours except we are on holiday or one day off). Same conditions as original pacakge. For the products which have been in use already, misused, or repaired, or destoryed. Because of size and weight rules, some item maybe come with. First if you found missing parts. Thank you, hope you can understand.